The Introduction to the ITIL Service Lifecycle Book : From the Official Publisher of ITIL, TSO

The Introduction to the ITIL Service Lifecycle Book : From the Official Publisher of ITIL, TSO

Book Title: The Introduction to the ITIL Service Lifecycle Book : From the Official Publisher of ITIL, TSO

Author: Alexander Osterwalder

Format: Paperback | 299 pages

Publication Date: 01 Feb 2009

ISBN-13: 9780113311453